Thursday, 23 May 2013

YouTube Makes Some Videos 'Shoppable' and Other Marketing Stories of the Week

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7 Unusual Link Building Tactics for Ecommerce Sites by @DholakiyaPratik


There’s no denying it: link building is hard, especially for Ecommerce sites. It takes a unique approach to find the hard links and pull ahead of your competitors. That’s why we’ve compiled seven creative tactics for attracting and building links that don’t get mentioned all too often, but are very powerful.
7 Unusual Tactics
Tactic #1 – Go Quote Hunting
The idea behind this one is fairly simple. Start off with a simple list idea, but instead of brainstorming ideas to add to the list, start asking the experts.
One reason this idea is so powerful is the fact that you can work with an enormous number of influencers and you don’t need to ask very much from any of them. All you need to get out of them is a simple sentence or paragraph contribution to your list.

Outreach tends to be easier when you use this approach. Not only is their contribution small, but you’re asking them to promote themselves on your site, not the other way around. Do this with a large group of influencers and you’ve got yourself a recipe for attention and links.
Don’t get me wrong on this, though, it’s not a cakewalk. It takes much longer than creating your own list, and the outreach is by no means easy. Remember, most influencers do not think like SEOs, and giving them an opportunity to link back to their site isn’t going to get them excited. You need to make sure something is in it for them.

Don’t forget to ask them to promote the list once you get it published. Be tactful. Don’t push them. Just let them know it’s live, that you appreciated their help, and that you’d love it if they helped get the word out.

Tactic #2 – “Instructographics”
I’m outright stealing this concept from Colby Almond because it’s made of solid gold encrusted in diamond.
Almond says that Pinterest, used properly, is like the old Digg on steroids. His uniquely tailored infographics, designed with Pinterest’s community in mind, bring in over a hundred thousand visitors each, with an average time on site over two minutes. Pinterest’s viral traffic also outlives the old Digg effect (and its modern equivalent, Reddit), sending significant traffic as long as four weeks.
The secret to making an infographic that Pinterest loves is to move away from data visualization and toward visual how-to guides, hence the name “instructographic.” In other words, Pinterest users are looking for something that’s visual and practically useful.

Sizing is also a crucial feature here. The graphic needs to be longer than 2,500 pixels in order to be illegible on Pinterest, which will entice them to click through. If it goes over 5,000 pixels, however, you should just use a 300×300 outline, or it will be so long that the pinners won’t bother going back up to the top and clicking “repin.” Almond claims the ideal image is 600×3000.
Another key element here is the need for originality. Pinterest is where homemakers go to get inspired. You need to lay an idea on them that will surprise them and peak their interest. If you start with a good idea and follow the rest of the steps, even a decent visual design can be enough to carry you to the “Popular” page on Pinterest.

Tactic #3 – Blog Acquisition
There’s a very simple and totally ethical way to buy links: just buy natural links. How is it possible? Buy a blog that already has natural links.
Every corporate conglomerate understands that the surefire way to grow is to buy companies that are already succeeding. There’s no reason you can’t do the same with blogs. Just buy a reasonably popular blog, host it on your site, hire the blogger if you can, and redirect.
This isn’t just a great way to grow your link profile, it’s a tremendous way to grow your traffic, and fast. Invest in blogs that already have a loyal audience and you can more or less buy that loyalty, assuming you don’t meddle too much with its working formula.
There’s no reason to limit this to one blog. You can rinse and repeat as often as you like, as long as you do it in a way that’s justifiable as part of your marketing strategy, not just as an SEO tactic.

Tactic #4 – Work with a Micro-Celebrity
SEOs have grown up in a culture where whoever writes the guest post is the “winner.” But you can turn this strategy on its head if you work with a micro-celebrity: that emerging middle class in the public mindshare.
To change your thinking on this, just who would benefit the most if Rand Fishkin wrote a guest post on your blog? Be honest.
Commissioning a micro-celebrity is another powerful way to buy natural links. Just pay them to write a guest post, take a photo, do a video blog, do whatever they do best, and post it on your site. Ask if they’d help promote it, and watch the traffic come flocking in.
Just what qualifies as a micro-celebrity is up to your own judgment, and it isn’t really the point. The point is that you can reverse your approach to guest posting. Use guest posts on your blog as a way of driving attention. Just hire people who have followers.

Tactic #5 – Product Videos
Most Ecommerce sites have product images, but product videos can go a long way. We’re not saying that every product in your catalogue needs a television quality commercial attached to it, but a simple video explaining how to use the product, what its benefits are, or even just a slideshow can make your product pages that much more link-worthy. And if it’s not possible for all of your products, some is better than none.
The mere presence of a video already gives you an SEO benefit: a thumbnail in the search results. This draws attention to your page in the search results and leads to more clicks. In some cases, that thumbnail can send more traffic your way then even the top spot in the search results.

Tactic #6 – Set up a Forum
Now that we’ve entered the social media age, everybody here understands the importance of community. Unfortunately, digital marketers often forget that a community on a social network isn’t quite theirs. When users interact with your brand on Facebook, they’re also distracted by posts from their friends and family. Facebook isn’t a place that people go to buy things.
A forum is great way transition that community onto your own web property. Forums give consumers a place to build a culture around your brand, one that will boost customer retention, and that you can learn from and use as a source of feedback. This is where you can discover your core fan base, really learn who they are, and use that as a leveraging point to pull in the mainstream.
To really give it legs, your forum will need some kind of unique selling proposition. Badges and karma points can go a long way toward bringing people back, but unless you’re doing something to stand out from other internet hangouts, it may not be enough.
These same principles also apply to wikis, meme generators, and other tools that you can offer your community. The more interactive and community-oriented your site becomes, the more links it will attract. User generated content is also a powerful source of long tail traffic, no extra charge, so take advantage of it.

Tactic #7 – Gamify the Interface
We’ve been mentioning gamification a bit more often lately, and I think there’s a great deal of potential there. In some respects, gamification has already come and gone as a fad, in large part because of too much emphasis on points, rewards, badges, etc. that are really nothing more than an extension of company loyalty programs.

When we say gamify the interface, we’re not talking about creating “compulsion loops” the way Zynga did. Building a “game” around addiction instead of fun is a move that will only lead to user burnout in the long run (hence Zynga’s poor outlook).
For a good example of gamification done right, take a look at what M&M recently did on Facebook. No rewards points, badges, or contests. Just a “where’s Waldo” style game to find the hidden orange pretzel M&M. Over 20,000 likes.
We’re growing attached to the more helpful concept of “gameful design,” which places the focus on the intrinsic enjoyment that games bring, not the elevated “status” of empty points and badges, or rebranded versions of sweepstakes. Gameful design means designing interfaces that are intrinsically fun to use, rather than “addictive.”
We hope these seven tactics have helped inspire you to approach link building with a new mindset and a fresh approach. We’d also love to hear any unique alternatives you can bring to the table. Thanks for reading.

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Wednesday, 22 May 2013

How to Combine Call and Conversion Tracking to Manage your Bidding More Effectively by @AndrewLolk


In White Shark Media we have a lot of small business Clients who heavily rely on phone call leads generated via Google AdWords. This adds another facet to the aspect of managing your PPC account, as it does no longer just rely on your conversion data in the interface.

When doing lead generation via AdWords, it’s important not to just focus on getting a conversion, but also on what happens after the conversion.

In White Shark Media we include basic call tracking in all our AdWords management plans and encourage all eligible Clients to upgrade to a keyword-level call tracking solution. Basic call tracking is great for finding out your overall ROI from your PPC efforts, but it’s more or less worthless when trying to optimize your PPC campaign.

You need ad and keyword-level metrics in order to know what aspects are generating the majority of your leads. In this post I’m summarizing the process that we internally have in White Shark Media in order to process inbound leads for our own ad campaigns as well as for most of our Clients.
50% Contact Form Leads, 40% Calls and 10% Random Emails

When trying to generate leads you’ll always get quite a big percentage of leads that would rather call you than fill out your contact form. A study made in early 2011 lead us to the conclusion that less than 10% of over 25 ad agencies responded within 24 hours to a lead from a contact form.

If you’ve decided that you need help from a company, then calling instead of completing a contact form can therefore be a big time-saver if you’re afraid that you won’t get contacted in a timely manner. Yes, you should skip the company if they don’t have good enough service to answer new customer requests, but not all industries are filled with credible alternatives.

To help us track the many phone calls we get every month we decided to sign up with Mongoose Metrics, one of our oldest Call Tracking partners. Mongoose Metrics are a bit more expensive (IMO) than the other solutions out there, but their service is great and the platform works flawlessly.

Dynamic Keyword Level Call Tracking with Mongoose Metrics
The Mongoose Metrics technology allows us to integrate their call tracking into Google Analytics. This further allows us to integrate eligible phone calls into Google AdWords so we can optimize our AdWords campaigns directly in the interface (or utilize automated rules) without having to rely on third party review reports.

Another feature that is very important when you import your call tracking data to Analytics is that you don’t want to count all phone calls as conversions. I was very surprised with the amount of SPAM calls that came up through our call tracking. Many calls are of course filtered out, but we still see a lot of phone calls coming from automated machines or calls that are just irrelevant to our ad campaigns.
To avoid this, we used a feature in Mongoose Metrics allowing us not to import phone calls lasting below 60 seconds. It’s not perfect, but it filters out about 95% of the spam calls from being counted as conversions in our AdWords interface.

Just Getting a Conversion Is Not Enough
A distinction between managing AdWords campaigns for ecommerce and lead generation is the fact that just getting a lead is just half the battle.

A great example can be found in the highly competitive testosterone therapy industry. We took over a campaign from another agency that was doing great on paper. The overall cost-per-conversion was very low and the ads looked great.

However, after reviewing the website and confirming with the Client we found out that the campaign was set up without regards for obtaining a high lead quality.

All the leads came from keywords like testosterone supplements, testosterone bigger muscles etc. Our Client were looking for leads with the following profile:
Male40-60 years oldImpotency, virility or depression problems

The chosen keywords and ad messages were attracting the wrong searchers from the SERPs.
Knowing your Lead Quality Determines your Bid Optimization Process

Different keywords will attract different leads. If you don’t know which keywords generated the leads you’ll never know how to optimize your bidding.

When optimizing your AdWords campaign it’s crucial to know the conversion value for the ad groups/keywords in order to optimize your bidding. Two campaigns might each generate 50 leads per month, but if one of the campaigns converts twice as many leads than the other , then you can afford to pay a lot more per conversion in the first campaign.

We’ve gone a step further with tracking keyword post-conversion value. We have developed a PHP code that pulls the keyword (organic or AdWords) being used by the lead in Google and puts it into the email we receive after the lead completes the contact form.

By combining this data with the keyword level call tracking we are able to set up a Google Docs sheet that gets updated on a daily, weekly and monthly basis. From these data we can quickly identify our keywords with the highest conversion value in dollars instead of just seeing a generic lead.

Optimizing our AdWords campaigns is now all about the conversion value provided by each keyword. This has proven to increase our AdWords ROI several 100% from when we only optimized based on the amount of immediate leads generated.

Lead Generation Is Harder Than Ecommerce
The process of managing inbound leads is in many instances more complicated than simply receiving an order from your ecommerce shopping cart.

There is a delay in finding out what the real value from a conversion is, you need to constantly follow up with the lead and you’re not guaranteed to get anything out of your AdWords conversions.
However, by implementing an all-round system to process your inbound leads you’ll be more likely to obtain the same amount of data as if you were managing an AdWords campaign for ecommerce.

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Bid Wars – Why Overbidding Leaves You Vulnerable

Auction-based ad serving is a clever idea that seems to have the best interests of both ad servers and advertisers in mind. Ads are ranked and costs are calculated according to simple, well-defined rules.  But, as is often the case, even systems with a few simple rules can create some complicated situations.Most advertisers on Google know that their actual CPCs are almost always going to be lower than their actual bids, and that they are paying the minimum amount for a given position. Some of the finer details get lost though, specifically in how actual CPC is calculated, which is:(Next lowest Ad Rank / Your QS) +$0.01The key feature of this is that any bid adjustments that do not move you above or below an adjacent Ad Rank threshold will not affect your CPCs.  This is often a relief to advertisers aggressively bidding in the top position, as they can rest assured that they are only paying the minimum necessary.The problem with this is that it can leave you open to increased CPCs due to competitor activity. To illustrate this, let’s take a look at the following simplified scenario for 3 advertisers bidding on an exact match term:This is characteristic of branded auctions where Advertiser A is aggressively bidding on their own brand terms and Advertiser B and C are product resellers. Everything looks pretty standard; the brand in question is firmly cemented in position 1 with a much higher Ad Rank and a CPC less than the competition.However, there’s an issue here: Advertiser A is overbidding. As discussed, the way Actual CPCs are calculated means that you will never inflate your own CPCs at a given rank by increasing bids – but that doesn’t mean that competitors can’t. Check out what happens when Advertiser B raises bids:The ads are still being ranked in the same order and Advertiser B’s CPC is unchanged, as it is set by the competitor below.  The only change in this auction is that Advertiser A’s CPCs are greatly inflated.It’s worth noting that as ad ranks become closer together, Google seems to sometimes change up the order of ads served, so it’s likely that Advertiser B will receive a small amount of impressions coming in at position 1 (with clicks costing $2).Advertiser A might be more than happy to continue to maximize volume and pay $1.41 per click, but there’s still no reason to overbid. If Advertiser A’s bid was closer to the actual CPC to begin with, increased activity from Advertiser B would result in an increase in Advertiser B’s actual CPCs, Advertiser A would get more data on CPC vs. CTR by rank, and a standard bid war would develop. The result might actually be the same, but Advertiser B would need to be with paying their increased bids at every step. In extremely competitive auctions with only a few key players, you can often run into huge drops in CPC by position; in these cases top-position advertisers might consider lowering bids to ‘keep competitors honest’ and force them to pay their bids.To summarize, aggressive overbidding is nearly always a bad thing, even if you are willing to pay CPCs approaching much higher bids. By keeping your bids near your CPCs, you dis-incentivize competitors from inflating auction prices – which can even happen unintentionally.  AdWords campaign experiments can be an incredibly useful tool for determining CTR, CPC, and CPA at different places in the auction, effectively giving you data points on both profitability and scale.

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Google, A New Business Plus-pective by @lewis__austin


Many Google plus users were welcomed recently with the some new design changes. First impressions are, “I can see a lot more content”, which is great for both the user and also businesses. In some aspects, the new layout reminds me of Pinterest, I believe this is because of the focus of images and staggered posts. This does make the network seem much more fun and I can honestly say I can see myself spending more of my online time on this platform.
Google + screenshot
Creative Content
So as a business, what can we take away from these changes to improve and adapt our current strategies? Well, from previous experiments, media content performs better than standalone text, bearing in mind that Google Plus is beginning to look a little bit like Pinterest, it is safe to assume that this is the case.
I think we will see a definite trend in media content outranking the performance of text. Based on what I have seen of this new layout, it seems as though the network was built to emphasise images. This being said, it is likely your regular text updates are going to be lost under a sea of media.

Moving forward, we need to begin adding relevant images to our updates, this will enable content the best opportunity to capture the attention of our audience.

This is also the case with links- ok we get shown a little thumbnail, but these images are dwarfed when put next to your standard images. A great way to overcome this is by uploading an image, either from the site you’re linking to, or a relevant one of your own to the update. The link within the post will still be clickable and now you have an image to help capture more attention.

New Layout, New Design
This isn’t the first time Google’s redesigned G+, and I daren’t say it will be the last. With the new layout, there are a few changes to our designs on our own profiles that we must make the most of.
Profile pictures would be the first port of call. In the last update, we saw that our profile picture that could be found on our cover photo had turned into a circle. Throughout the rest of the network, it still remained a square. This is no longer the case, a lot of pages are still acting as though they have the full square and a lot of their logo is being cut off. If you can modify your logo to include the circle as an intentional part of your design, it can look really modern and fits very well with Google +. Simply scaling your image down will ensure that your whole logo is visible.

Cover photos are also constantly changing and is the bane of a lot of designers’ lives, purely because the dimensions keep changing. We find a good basis to work on is somewhere around 1024 x 579. It’s important to remember that the image will resize dependant on the device or screen size it’s being shown on, so for the best user experience, make sure the image is of a high resolution.

Conclusion
All in all, I feel as though these changes are going to have a positive effect on the network. It will help to create a better experience for the users and more opportunities for businesses. This could potentially change the way we as marketers manage our social media strategy but it’s likely that it will evolve into something much more effective.

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Tuesday, 21 May 2013

Three Killer (and unfortunately most ignored) Link Building Ideas by @resultfirst

Let’s face it: authorship may have been bulldozing around for quite a while, but links are the most important ranking factor for search engines, still. SEOs are still buying links for their clients. High-authority sites are still selling do-follow sponsored links – Forbes was recently penalized for that (note, it’s been penalized in the past too); Search Engine Roundtable was also penalized doing the same (amazingly, Barry surrendered to Google this time around and no-followed all the sponsored links on his site). These are some of the many sites we know – yet there are many out there that’re selling links secretly.

Buying links is not as bad a practice as it sounds today – even the great SEO authorities like Danny Sullivan and Rand Fishkin supported it once – but Google wants us to have natural links only and is going out of its way to catch the transgressors (by looking at patterns, site history etc). And as Google’s search algorithm gets smarter and smarter – it’s now even tricking spammers by faking search results for a short time – it makes little sense to buy sponsored links even if the site owner promises to make that sponsored thing unlabeled.

Let’s discuss three killer link building ideas that’re also unfortunately the most ignored, for sooner or later we need to reach to a stage where we build some genuine relationships and stop fretting over what if Google gets to know about this.Forget keywords as anchor textsLet me first speak your mind: “here’s another noob to SEO,” “it’s easier said than done,” “wait, come again!” “horseshit!” …

 Ok, I understand that I might not sound irrefutable when I say forget keywords as anchor texts. But do you remember Google Penguin? Yes, the update that’s getting more and more intolerant to link spamming over time and would now penalize you even if 80% 50% of your links are suspicious.“How would I rank then”, you ask? First, we need to make it clear that Google doesn’t hate anchors – Google loves them, read its SEO guide for starters again. Anchors are one the best ways to help Google “organize the world’s information and make it universally accessible and useful”.

Google actually hates webspam. It’d undoubtedly benefit you if you’ve diversity in your anchors and are not over optimizing them. Use your company’s name as anchor text because that’s most natural – you can at times use your URL and at the other times your keywords as well. And hey, if you’re contributing a guest post, you could even link to some of your cool stuff anywhere in it, but, of course, that should be terribly relevant.It’s not about links, it’s about you, your business, and your brandAs SEOs, we’ve always been obsessed with links. Whenever there is a talk about SEO, most of us fascinate links from sites like Mashable, TechCrunch, Smashing Magazine, SEOmoz and even Search Engine Journal. That needs to change. Links-first approach needs to change to business-first approach, or rather relationship-first approach.It takes time and effort for high-quality link building practices such as creating infographics, guest posts, podcasts, webinars and comics. And it’s not justifiable to belittle all that to links only.

 Let me explain.Suppose you have contributed a guest post to a high-authority tech blog (say, example.com) and got your golden link. You’re, of course, excited as hell but are now shifting your attention to another great blog, another golden link. You’re now thinking in domains – one domain, one link. That’s good, but only for your link portfolio. Moreover, did you thank example.com for publishing your post? Did you even entertain the comments on your post? Did you try to push your post on social media?

 These are some of the things we need to take care of if we want to build relationships for life. And trust me, links will follow.If you’ve walked uphill bare foot to get a link, Google knows thatIf you give a choice to choose between 500 links from low-quality sites and one from Huffington Post, I’ll choose the latter. Why? Because numbers don’t matter anymore to search engines. Only quality and relevance do. And don’t worry, Google would sooner or later find out whether your link is hard-earned or not.

Conclusion
It’s better to stop obsessing over links and SEO. When we do that, we end up doing disasters, spamming. Let’s not over optimize links anymore, because letting them look as natural as they would help us in the long run, too. Let’s seek hard links, build happy relationships and help our clients do that.

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How is Social Media Changing Search Marketing?


In this month’s video segment I decided to compile several 30 second soundbytes from the recent Social Media Marketing World Conference. I asked several content creators what their thoughts were on how social media is changing search marketing.

Highlights:How Social will impact the way people search: Andrea Vahl, Social Media ExaminerWhy Social Media is Becoming Search: Sarah Robinson, FierceLoyaltybook.comThe Fusion of Social Graph and Search (Mari Smith, Marismith.com)The Power of Author Rank in Your SEO Rankings (Beth Hayden, BethHayden.com)The Role that Active Communities Will Play in Your Search Ranking (Ekaterina Walter, Intel)Why Google + is going to be Extremely Important for Your Success (Ricardo Bueno, Copyblogger)The Impact the Social Media Metrics Will Have on the Future of Content and Search (Jason Miller, Marketo)
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